Shipping policy

SHIPPING POLICY

Store Name: STERLING TERRIANA

Website: https://www.sterlingterriana.com

Contact Email: umzjiz27330m@outlook.com

Orders are processed after payment has been successfully received.

Our standard order processing time is approximately 1–3 business days, excluding weekends and public holidays.

Processing times may be longer during holidays or periods of high order volume.

Available shipping methods and estimated delivery times will be displayed during checkout when available.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, customs inspections, and public holidays.

Once your order has been shipped, a shipping confirmation email may be sent with tracking information when available.

Please allow time for tracking information to become active.

Customers are responsible for providing accurate and complete shipping information.

Please contact us immediately if you notice an error in your shipping address.

Once an order has been shipped, address changes may no longer be possible.

If your package appears delayed or tracking information has not updated for an extended period, please contact us.

We will assist in reviewing the shipment status with the carrier.

International shipments may be subject to customs duties, import taxes, or additional fees.

Unless otherwise stated during checkout, these charges are the responsibility of the customer.