Refund policy

REFUND AND RETURN POLICY

Store Name: STERLING TERRIANA

Website: https://www.sterlingterriana.com

Contact Email: umzjiz27330m@outlook.com

Return Eligibility

Customers may request a return within 30 days of receiving their order.

To qualify for a return, items must be unused, unworn, in their original condition, and returned with original packaging and labels.

Proof of purchase or an order confirmation is required.

30% Restocking and Return Fee

For returns requested after an order has been shipped due to personal reasons, a 30% restocking and return handling fee may apply where permitted by applicable law.

This fee is calculated based on the price of the returned merchandise, excluding original shipping charges and taxes.

This fee does not apply to eligible returns involving defective, damaged, incorrect, or misrepr